SUMMARY

• 20+ Years Technology Specialist utilizing computer systems to support and automate business processes
• Active U.S. Government Secret Clearance
• CISSP (Certified Information Systems Security Professional) ISC²
• Network, SAN and Server Class Blade & Rackmount Hardware, Cisco, 3Com, Citrix, HP, EMC, Netapp, Dell, A+ Certified
• 10+ years testing end user application solutions, creating system and user support documentation, and supporting end users

Leadership/Management/Project Management

• Task lead for contractos supporting and implementing systems wihtin secure DOD networks
• Strong team mentoring and knowledge transfer skills
• 20+ years Project Management
• Engineered the opening of 5 remote sites. The equipment for two of these sites was configured in office and shipped to location where they were then turned on by non-technical pople, going directly into production without staff having to travel to the remote site
• 10+ years providing tier 3 support to team engineers and help desk personnel

Citrix/Virtualization

• Citrix CCA certified (Presentaion Server 4.0, XenApp 5.0)
• Senior Citrix Specialist of 10+ years experience Installing, Administering and Troubleshooting Citrix Metaframe 1.8, Citrix Metaframe XP, Citrix Presentation Server 3.0, Citrix Presentation Server 4.0, Citrix Presentation Server 4.5, Citrix Presentation Server (XenApp) 5.0 and Citrx XenApp 6.0
• Upgraded Citrix Presentaion Server 4.0 to Citrix Presentation Server 4.5
• Netscaler, XenServer, XenApp and XenDesktop
• Designed, Implemented, and Supported Citrix (XenApp) systems in Secure DOD environments
• 2+ years redesigning large State Agency Citrix Application Delivery System, utilizing components of Citrix Presentation Server, Citrix Secure Gateway, Citrix Web Access and Active Directory, improving its availability from being offline 30% to 0% for 12 consecutive months. This system provides services to 1500 remotes uers with scalability to serve the entire 6000 user department in the future.
• VMWare ESXI 4.1, ESX Server 3.5, 3.0, 4.0, VMWAre Workstation, GSX Server

Network

• Cisco CCNA+Security, Cisco CCNA
• Cisco EIGRP, STP, VTP, VLAN, IGRP, IPSec VPN, Switching, Routing
• Provided support for the VOIP implementations, including IP, QOS, DHCP and Switch port configuration
• Advanced network infrastructures from a few disjointed networks to a fully-meshed campus network and 5 site Wan with monitoring/notification systems
• Riverbed Wan optimization appliance

SAN

• Participated in the installation of an EMC CX3000 array and subsequently in the conversion of the EMC array to SAN and implemented MC Service Guard Clustering
• Netapp 3000 and 6000 series SANs
• IBM 3000 series SANs

Microsoft

• Microsoft Certified MCTS, MCSE, MCSA, MCP, NT4.0, Server 2000, Server 2003, Server 2008
• Microsoft Clustering, IIS, Routing and Remote Access, Terminal Services, DFS, DHCP, DNS, WINS, File, Print, Network Load Balancing, Exchange Server, SQL Server
• 10+ years experience designing and applying Microsoft group Policies in 2000-6000 user environments
• Implemented Active Directory delegation of rights layout to allow the implementation of least security rights necessary to accomplish job descriptions
• Upgraded NT4.0 domains to Windows Server 2000 and Windows Server 2003 (50+ servers and 1500+ clients)
• Clustered Windows servers to furnish network and web services, and implemented various applications using Windows Server platforms
• Provided support for VMWare, Netapp, Citrix and various Microsoft (2003 & 2008 Including AD and GPO implementation) systems in DOD environment.
• Supported IA (Information Assurance) scanning and remediation for numerous systems conforming to DISA standards

TECHNICAL SKILLS

Security

• CISSP (Certified Information Systems Security Professional ISC²
• CCNA+Security (Cisco Certified Network Associate with Security)

Citrix

• CCA, XenApp, Presentation Server 6.0, 5.0, 4.5, 4.0, 3.0, Meta Frame Server XP, 1.8, XenDesktop, XenServer

Microsoft

• MCTS, MCSE, MCSA, MCP, NT4, Server 2000, Server 2003, Server 2008 Active Directory, GPO, Terminal Services, IIS, Exchange Server, SQL Server, Patch Management, Clustering, Load Balancing, DFS, DHCP, DNS, WINS

Cisco

• CCNA+Security, CCNA, LAN Switching, High Availability Campus Network, VLAN, VTP, STP and Port Security, Routing and remote site connectivity, VPN, QOS, VOIP, EIGRP, SLA and GRE Tunneling, Configure and manage Catalyst switches 6500, 4500, 3750, 3550, 2950, 2900, Configure and manage Routers 800, 1700, 1800, 2500, 2600, 2850, 3640, 3725, 3825, 3845, Implementation and operation of Cisco Works LMS systems, Cisco ACS appliance to secure wireless access points

Management

• Task Lead, Project Management, Team Building, Training, Knowledge Transfer, Mentoring

Hardware

• SAN and Server Class Blade & Rackmount Hardware, Cisco, 3Com, Citrix, HP, EMC, Netapp, Dell, A+ Certified

VMWare

• ESXI 4.1, ESX Server 3.5, 3.0, 4.0, GSX Server, VMWare Workstation

TRAINING

• 2010 - CISSP Review Class, University of Arizona South, Sierra Vista, AZ
• 2009 - Implementing Citrix XenDesktop 3.0, Ft Lauderdale, FL
• 2008 - Planning, Implementing, and Maintaining a MS Windows Server 2003 Environment for an MCSE Certified on Windows 2000 (Exam 070-296)
• 2007 - Managing and Maintaining a MS Windows Server 2003 Environment for an MCSA Certified on Windows 2000 (Exam 070-292)
• 2007 - CTX-1264AI Citrix Presentation Server 4.5 Support, Ft Lauderdale, FL
• 2007 - Citrix Certified Administrator (Exam YO-259)
• 2007 - Cisco Certified Network Associate (Exam 640-801)
• 2005 - Cisco LMS through Global Knowledge, San Francisco, CA
• 2004 - Dell Server Configuration & Management, Round Rock, TX
• 2003 - Infrastructure Training at LG Corporate Headquarters in Seoul, Korea
• 2002 - Managing a MS Windows 2000 Network Environment (Exam 070-218)
• 2002 - Designing a MS Windows 2000 Directory Services Infrastructure (Exam 070-219)
• 2001 - MS Windows 2000 Accelerated Exam for MCPs Certified on MS Windows NT 4.0 (Exam 070-240)
• 2001 - Migrating from MS Windows NT 4.0 to MS Windows 2000 (Exam 070-222)
• 2001 - Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Exam 070-068)
• 2000 - Implementing and Supporting NT Server 4.0 (Exam 070-067)
• 2000 - Implementing and Supporting MS Windows NT Workstation 4.0 (Exam 070-073)
• 1998 - Microsoft Networking Essentials Exam (Exam 070-058)
• 1998 - A+ Certification Test, specializing in Microsoft Windows/DOS environments
• 1998 - Hand Technologies Certified Upgrade Technician
• 1986 - DBaseIV, Finger Lakes Community College, NY
• 1985 - DOS, Finger Lakes Community College, NY
• 1983 - Cornell Cooperative Extension Management and Planning seminar, NY
• 1979 - Winter Course Management & Production Agriculture, Purdue University, IN
• 1978 - BOCES Adult Education Welding, NY
• 1978 - Adult Education Ag Mechanics, NY
• 1975 - One semester Electro-Mechanical Engineering, Alfred State College, NY
• 1974 - Regents Diploma in Math and Science, Dundee Central School, NY

CERTIFICATIONS

• CISSP (Certified Information Systems Security Professional) ISC² 2010
• CCNA+Security (Cisco Certified Network Associate with Security) 2010
• U.S. Government Active Secret Clearance (2009)
• MCTS (Microsoft Certified Technology Specialist) in Windows 2008, (2009)
• MCSE (Microsoft Certified Systems Engineer) in Windows 2003, (2008)
• MCSA (Microsoft Certified Systems Administrator) in Windows 2003, (2007)
• CCA (Citrix Certified Administrator), (2007)
• CCNA + Security (Cisco Certified Network Associate with Security), (2010)
• CCNA (Cisco Certified Network Associate), (2007)
• MCSE (Microsoft Certified Systems Engineer) in Windows 2000, (2002)
• MCSA (Microsoft Certified Systems Administrator) in Windows 2000, (2002)
• MCSE (Microsoft Certified Systems Engineer) in NT Workstation 4.0, (2002)
• MCP (Microsoft Certified Professional) in NT Workstation 4.0, (2000)
• A+ Certification, specializing in Microsoft Windows/DOS environments, (1998)

PROFESSIONAL EXPERIENCE

Systems Engineer, Senior, Principal

January 2010 - Present

• Task Lead for government contract tasks
• NSC Implementaion and support for secure Army mission networks
• Engineer and Implement and Support Citrix/XenApp implementaions within secure Army environments.
• Information Assurance scanning and verification to DISA standards
• VMWare configuration and support
• NetApp San conficguration and support
• Support for MS technologies and operating systems (Server 2003 and 2008 environments)
• Provide technical guidance and documentation for Application Processing Center implementations
• Provide current product knowledge and support for Citrix products in Army Netcom environment

Managed Systems Engineer Subcontractor

October 2009 - January 2010

• Provide technical guidance and documentation for Application Processing Center implementations
• Provide current product knowledge and support for Citrix products in Army Netcom environment
• Provide design and planning for Citrix/XenApp implementations within Army Netcom environment

Citrix/Microsoft System Consultant

May 2007 - June 2009

High level troubleshooting and design of Citrix in Microsoft, Novell, and Unix environment. Provide training and support for help desk and Tier II support technicians on the Citrix Application delivery platform in a 5,000-user environment. Assigned to Infrastructure Windows support team, then to Infrastructure Design and Availability Team.

Leadership/Management/Project Management

• Provided project management for Citrix farm repair and Thin Client POC.
• Led project that implemented load balanced gateway in DMZ.
• Knowledge transfer and training on various subjects including Microsoft Directory Services, File services, GPO processing, Citrix configuration and management, DMZ Security, and Hardware configuration and maintenance.

Citrix/Virtualization

• Remediate and optimize Citrix Remote Application delivery system for large state agency including Citrix Application Servers, Citrix Web Interface and Secure Gateway for Windows
• Upgraded Citrix Presentation Server 4.0 Advanced to Citrix Presentation Server 4.5 Platinum
• Administer Citrix Remote Application delivery system
• Provide reports and business case scenarios to assess future Thin Client implementation
• Designed and constructed POC for centralized Thin Client Server Based Computing environment
• Designed Roaming Profile and Critical folder redirection for use in Citrix\Terminal Service environment
• Implemented various servers on VMWare ESX 4.0, 3.5 and 3.0 Infrastructure platforms including R&D environment

Microsoft

• Implemented Group policy to assist in the configuration of Terminal Servers
• Provide instruction and design guidance with the use and implementation of Active Directory (AD)
• Configured NLB for Web Server load balancing
• Designed MS shared resource cluster to host SQL server data bases, MS file services and MS print services
• Participated in AD design to replace Novell Directory Service
• Constructed Server 2008 AD environment for SAP Single Sign On POC

Hardware

• Reconstruct and retask surplus hardware to fill specific needs created by state budgetary shortfall.
• Implemented HP C-Class Blade systems, also Dell M1000e Blade system with Dell Power Connect switches and Dell Open Manage Server management system

Senior Network Administrator

January 2001 - May 2007

High level troubleshooting and problem resolution, along with research and implementation of new systems and technologies. Provided support to help desk personnel and software developers servicing 1400+ users in five locations across the U.S., plus 60 mobile users

Leadership/Management/Project Management

• Engineered the opening of 5 remotes sites. The equipment for two of these sites was configured in office and shipped to location where they were then turned on by non-technical poeple, going directly into production without staff having to travel to the remote site.
• Lead various upgrade and improvement initiatives

Citrix/Virtualization

• Installed and administer 1.8 metaframe Citrix server
• Upgraded Citrix 1.8 metaframe server to Citrix XPs
• Installed and administer Citrix Presentation Server 4.0, Licensing server and Server Farm supporting 75 clients
• Designed and implemented VMWare GSX Server environment to host multiple guest servers providing separate departmental Servers for various applications and network connections types.

Cisco

• Designed, implemented and administer multiple branch office networks supporting VOIP with Toll bypass including Meshed WAN Internet VPN and leased line solution for high availability remote site connectivity
• Installed and administer Cisco Works LMS for network monitoring
• Designed and administer Cisco layered high availability Gigibit campus network for 4 building complex (160 devices and 1400 hosts), including Layer 2 and Layer 3 with QOS, STP, VTP Domains, HSRP, EIGRP and Inter-VLAN Routing
• Configured and administer multiple Cisco VPN routers for business partner access including IPSEC, NAT and Firewall
• Configured Cisco 1200 Series access points
• Designed and implemented integrated voice and data remote connection for call center outsourcing

Microsoft

• Converted Domain NT 4.0 to Active Directory; upgraded Windows 2000 active Directory to Windows 2003
• Installed and administer Active Directory Domain Controllers in local and remote sites
• Installed and administer Windows 2003 Server Clusters for Print Services, DHCP Services, Wins Services, Web Servers and File servers
• Installed and administer multiple DHCP , WINS, DNS, IIS, Sharepoint Team server, Windows media services
• Configured and administer Microsoft System Update Server (SUS) for patch management in multiple sites
• Configured Group Policies in 2000 and 2003 Active Directory Domains
• Installed and administer Microsoft RRAS for remote User VPN access
• Implemented and configured Microsoft RIS and Symantec Ghost for PC imaging and deployment
• Installed and administer DFS (Distributed File System) for remote site file access and data protection
• Installed and administer multi-homed Windows NT 4.0 servers, Windows 2000 servers and Windows 2003 servers
• Installed and administer Terminal Server for application sharing and remote administration

Middleware

• Upgraded and support PC Charge (Veraphone) credit card processing middleware

Network/Security

• Responsible for daily backup of all user data 2.5 terabytes on NT and UNIX servers with ARC Serve
• Application of Ghost and Microsoft RIS for redundant installations
• Confirm and modify user accounts and managing printers
• Install and maintain Xerox scan-to-file document imaging system
• Administer and support Shiva device for remote dial-in access
• Installed and administer Norton Corporate Anti-virus system.
• Installed and administer Surf Control User Tracking software on a fully switched network.

SAN

• Assisted with configuration of EMC CX300 and Silkworm Data switches for use with HPUX MC Service Guard cluster

End User and Network Consultant

August 2000 - January 2001

Performed network and end user support (800 users) in large corporate NT network. Converted to permanent employee at end of contract.

• Installation and administration of Citrix Server and clients
• Maintenance and configuration of network switching and routing devices
• Network support for MS Office, LANFAX and custom Oracle-based client applications
• Installation and administration of NT 4.0 and 2000 Server Server and multi-lingual versions of Win2000 Pro, WinNT 4.0 Workstation, Win98 and Win95
• Application of Ghost with redundant installations
• Administering user accounts and managing printers
• Remote location PC support using PC Anywhere

Technical Support Manager

1995 - Aug 2000

• Advised customers on hardware and software purchases
• Handled research and acquisition of hardware, software and peripherals
• Set up and configured systems
• Installed software and hardware
• Resolved hardware and software problems
• Installed and configured modems and software
• Networked multiple computers and peripherals
• Maintained records of installed equipment
• Systems included XP, Win2000, Win95, Win98, WinNT and Dual Processor NT systems w/dual monitors

Computer Assembly

Dec 98 - Jun 99

• Assembled over 220 computers on a contract basis
• Assembled provided computer components
• Identified any defective parts during assembly
• Loaded and tested Operating Systems
• Loaded and tested all component drivers
• Researched and intalled missing component drivers from the Internet
• Loaded and tested provided software
• Ensured all systems were Printer ready
• Ensured all systems were Internet ready

Engine Repair Technician

1995 - July 2000

• Diagnostics, repairs and maintenance of trucks and diesel equipment
• Parts purchasing and billings

Co-Owner, Gibson Farms

1981 - 1995

• In charge of all Computer Configuration & Maintenance
• Researched, purchased, installed and configured an electronic data collection and processing system, including eight remote collection stations and two PC with a LAN and Modem connection to a mainframe processing system and other shared peripherals
• Serviced and maintained above system and trained twelve employees to operate it
• In charge of all Financial and Tax Accounting Records, including the purchase and setup of accounting software
• Programmed Lotus 1-2-3 Budgeting spreadsheets, Ration Balancing programs, and a DBaseIV Inventory Usage and Tracking system, and trained employees to operate those programs
• Programmed DBaseIV Membership Activity and Mailing List Data Base for NonProfit Organization (membership over 450)
• Trained Farm Bureau member to operate above program
• Configured RedWing Business Systems General Ledger for NonProfit Organization
• Consulted and assisted Business Associates with computer purchases
• Procured Financial Backing for farm operation
• Ensured compliance with all Government Programs and Regulations, including USDA and FmHA
• Directed Modernization and Expansion of Facilities, which included design and construction of 8600 sq. ft. dairy facility
• Supervised all aspects of above facility expansion, from groundbreaking to completion and usage, and overseeing three subcontractors
• In charge of all Heating, Refrigeration, Electrical and Plumbing Systems, including design and installation and continued maintenance
• Installed and serviced Milk cooling systems
• Installed and serviced Heating systems for water and buildings
• Installed and serviced Milking Systems
• Responsible for Equipment Purchases & Maintenance
• In charge of all Diesel and Gasoline Engines Maintenance and Rebuilding
• Responsible for maintenance of all Hydraulic Systems, Electrical Systems, and ARC and Gas Welding
• Planned and executed all facets of Crop production, including Soil Sampling; needs analysis; pricing and purchasing supplies according to budget and crop needs
• Trained and scheduled twelve employee work force
• Operated all types of equipment, included Tractors up to 200 hp, skidsteer loaders, industrial loaders, backhoes, track equipment and heavy trucks

Farm Employee

1978 - 1981

• Refrigeration Technician
• Mechanic
• Equipment Operator
• General Labor